Derb E Cigs Return Policy

At Derb E Cigs, we want you to be satisfied with your purchase. Please review our return policy below to ensure a smooth return or exchange process:

1. Manufacturer Defects (30 Days)
   Products found to have manufacturer defects are eligible for a return or exchange within 30 days of purchase. Please contact us promptly if you experience any issues.
   
   

2. Unopened Products (3 Days)
   Unopened products may be returned within 3 days of purchase. Items must be in their original, sealed packaging.
   
   

3. Used Products (Exchanges Only)
   Used products are not eligible for returns, but we will gladly offer an exchange if the product is defective or damaged within 30 days of purchase.
   
   

4. Return Requirements
   All returns or exchanges must include the original packaging (box) and any accessories that came with the product. Items without the original box or accessories may not be accepted.
   
   

To initiate a return or exchange, please visit our team in store. Thank you for shopping with Derb E Cigs!